Contact

Get in touch

Email support@roommakeover.io. It reaches the people who build the product, not a ticket queue.

We reply within 2 working days, usually sooner. Writing from the email address on your account helps us find your renders without asking you for more details.

What to include

A render went wrong. Tell us roughly when you ran it and what settings you used. Failed renders never cost credits, and if one deducted credits anyway, say so and we will return them.

Billing or refunds. Our refund policy covers most cases. Email us and we will sort it out; you do not need to give a reason inside the 14-day window.

Data requests. To get a copy of your data or have it deleted, email from your account address. You can also delete renders yourself on the Tasks page and close your account from account settings. Details are in the privacy policy.

Press, partnerships, or bulk use. Same address. Tell us what you have in mind.

Company details

RoomMakeover is operated by:

Innomatrix Limited Registered in England and Wales, company number 16188012 Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

The registered office is our address for formal correspondence. For anything about the product, email is faster.